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Guiding Principles for Fundraising 2018-02-06T16:25:51+00:00

BlueFire is fully committed to achieving the standards contained within the Statement for Guiding Principles for Fundraising (ICTR 2008).

Public Compliance Statement

  • BlueFire is committed to complying with the Statement for Guiding Principles for Fundraising and has formally discussed and adopted the Statement at a meeting of the governing body.
  • BlueFire confirms its commitment to the principles set out in the Statement of Guiding Principles for Fundraising by a statement to that effect in its annual report.
  • BlueFire has a Donor Charter which is consistent with the Statement of Guiding Principles for Fundraising.
  • BlueFire regularly monitors compliance with the Statement of Guiding Principles for Fundraising, and compliance reports are received regularly by the governing body.
  • BlueFire considers the Statement of Guiding Principles for Fundraising when planning all fundraising activity.
  • BlueFire provides honest, open and transparent disclosure when fundraising from the public.
  • BlueFire has appointed a senior member of staff to be responsible for compliance with the Statement of Guiding Principles for Fundraising.
  • BlueFire ensures that fundraising staff are provided with information and training on the Statement of Guiding Principles for Fundraising and its implementation.
  • BlueFire has a feedback and complaints procedure consistent with the Statement of Guiding Principles for Fundraising. Feedback is recorded for review by relevant staff including the CEO and governing body. Feedback is responded to promptly and appropriately.
  • BlueFire prepares financial reports consistent with the requirements of the Charities Act 2009 which include a statement concerning the extent to which control of the organisation is independent of its funding sources.
  • BlueFire ensures that all donations are tracked and recorded and complies with data protection requirements.

BlueFire is accessible to the public through a number of readily available contact options.

Donor Charter

  • As a charity seeking donations from the public, BlueFire aim to comply with the Statement of Guiding Principles for Fundraising.
  • Our pledge is to treat all our donors with respect, honesty and openness.
  • We commit to being accountable and transparent so that donors and prospective donors can have full confidence in BlueFire.
  • We promise we will effectively apply your gifts to us for their intended purposes.
  • We commit that you, our donors and prospective donors will:
    • Be informed of the organisation’s mission, and of the way the organisation intends to use donated resources.
    • Be informed of the identity of those serving on the organisation’s governing board, and that the board will exercise prudent judgement in its stewardship responsibilities.
    • Have access to the organisation’s most recent financial statements.
    • Be assured your gifts will be used for the purposes for which they were given.
    • Receive appropriate acknowledgement and recognition.
    • Be assured that information about your donation is handled with respect and with confidentiality to the extent provided by law.
    • Expect that all relationships with individuals representing the charity will be dealt with professionally.
    • Be informed whether those seeking donations are volunteers, employees of the organisation or hired third party agents.
    • Have easily available the agreed procedures for making and responding to complaints.
    • Have the opportunity for any names to be deleted from mailing lists and to be informed if the organisation intends to share the mailing lists with third parties.
    • Receive prompt, truthful and forthright answers to questions you might have of the organisation.

What to do if you have feedback: 
If you do have a comment about any aspect of our work, you can contact BlueFire by email or telephone. In the first instance, your comment will be dealt with by our Chief Executive. Please give us as much information as possible and let us know how you would like us to respond, providing relevant contact details.
Email: Keren Jackson, CEO on kjackson@bluefiredublin.ie or phone 083 449 8882.

Disclosure Statement

BlueFire is open about whether those seeking donations on their behalf are volunteers, employees of the organisation or are third party agents. Anyone fundraising on behalf of BlueFire must ensure that prospective donors are aware of their status, i.e. volunteers, employees or third party agents.

Complaints Procedure 

BlueFire is committed to ensuring that all our communications and dealings with the general public and our supporters are of the highest possible standard. We listen and respond to the views of the general public and our supporters so that we can continue to improve.
BlueFire welcomes both positive and negative feedback. Therefore we aim to ensure that:

  • It is as easy as possible to make a complaint;
  • We treat as a complaint any clear expression of dissatisfaction with our operations which calls for a response;
  • We treat it seriously whether it is made by telephone, letter, fax, email or in person;
  • We deal with it quickly and politely;
  • We respond accordingly – for example, with an explanation, or an apology where we have got things wrong, and information on any action taken etc;
  • We learn from complaints, use them to improve, and monitor them at our Board.

If you have feedback or a complaint – Step One:
If you do have a complaint about any aspect of our work, you can contact Keren Jackson, CEO, by email or by telephone. In the first instance, your complaint will be dealt with by our Chief. Please give us as much information as possible and let us know how you would like us to respond to you, providing relevant contact details.
Email: Keren Jackson, CEO on kjackson@bluefiredublin.ie or phone 083 449 8882.

What happens next? 
If you complain in person or over the phone, we will try to resolve the issue there and then. Similarly, if you complain by email or in writing we will always acknowledge your complaint within 7 days, and do everything we can to resolve it within 21 days. If this is not possible, we will explain why and provide a new deadline.

What if the complaint is not resolved?
If you are not happy with our response, you may get in touch again by writing to the BlueFire’s Chairwoman via julie@bluefiredublin.ie. The Chairwoman will ensure that your appeal is considered at Board level and will respond within two weeks of this consideration by Board members.

If you have feedback or a complaint – Step Two:

Monitoring Group 
Ideally in the first instance you should address your complaint to the organisation as outlined above. You may however at any stage make your complaint in writing to the Monitoring Group who oversee charities compliance with the Statement of Guiding Principles for Fundraising. Email Susanna Pfortsch, the monitoring groups Chair oncommunity@bluefiredublin.ie

​What happens next?
You will receive confirmation of receipt of your complaint within 14 days. The Monitoring Group will consider complaints and will respond with 28 working days. This complaints procedure does not apply to BlueFire’s staff or agents.

RETURN TO GET INVOLVED

AS THE FIRST TRULY GLOBAL CITIZENS, YOU [THE YOUNG] KNOW BETTER THAN ANYONE THAT CULTURAL, RELIGIOUS, AND ETHNIC DIVERSITY CAN BE A SOURCE OF STRENGTH – NOT ONLY A SOURCE OF DIVISION.

KOFI ANNAN • ONE YOUNG WORLD

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We believe that we can shape our future. Together, we know that change is possible.
Support our courageous youth changemakers today!
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Donors

This year we set two high-level fundraising goals. To increase our corporate sponsorship; and to partner with 147 Friends of BlueFire to donate €10 per month.

Why 147? Why €10?

It costs €1,469 per month to keep our doors open.

  • €75 internet & online services
  • €85 phone
  • €109 office rent
  • €200 petty cash (coffee’s at meetings, volunteer expenses etc)
  • €1,000 salary paid to our CEO (who works full time)

Some of our current funding, such as corporate sponsorship or festival grants, has to also cover these overheads* and takes away from our ability to use that money to directly benefit the community. Our goal is that by the end of 2018, we will have partnered with 147 people who believe in our vision and want to donate the cost of a cuppa per week, so that we can increase our sustainability. This will cover all our overheads & operational costs, so that we can give 100% of our time, energy and funds to serving the people of Dublin.

Your contribution ensures that every penny we raise beyond our 147 Friends of BlueFire, goes directly into running our programmes in the community. 

We, the young people of Dublin, are committed to affecting long term social change. Will you join us by contributing €10 per month?

*Some of our grants are restricted funds, that must be spent on specific costs. In these cases, grants are only used as outlined in the grant agreement. In all cases, funders receive a detailed report with how their money was used.

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